Frequently Asked Questions
Everything you need to know about our premium outdoor and indoor furniture.
What materials are used in Cane-line furniture?
We use high-quality, weather-resistant materials including our patented Cane-line Weave, QuickDryFoam, and certified teak to ensure durability and minimal maintenance.
Can I leave my outdoor furniture outside all year round?
Yes, our outdoor collections are specifically designed to withstand various weather conditions. However, we recommend using our custom furniture covers during winter to keep your pieces clean.
What is the standard delivery time for my order?
In-stock items are typically delivered within 5-10 business days. For custom configurations or out-of-stock items, delivery times may vary and will be communicated at checkout.
How do I clean and maintain my furniture?
Most of our products can be cleaned with mild soapy water and a soft brush. For specific materials like teak or specialized fabrics, we offer a range of dedicated care products.
What is your return policy?
We offer a 14-day return policy on all standard products in their original packaging. Please note that custom-made or personalized items are generally non-refundable.
Do you offer a warranty on your products?
Yes, Cane-line provides a 2-year warranty against manufacturing defects on all furniture pieces, ensuring your investment is protected.